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When do you trek?

We are open most Wednesdays and Saturdays from March - October. All availability can be viewed on our booking system.

Can we visit without booking?

Unfortunately we are only open during booked sessions. As a glamping site and working farm, this is for the safety of our staying guests and animals. 

How do we book a trek?

Bookings can be made through our online booking system. If you have any questions please contact us and we will be happy to help.

How much do experiences cost?

Alpaca Kids is priced by whether or not your child wishes to partake in a mini alpaca paddock trek.

Alpaca Meet & Feed is for adults who wish to feed the animals (tea/coffee included) but not trek the animals. Visit during Alpaca Kids to participate!

Alpaca Treks 

Do you do private group bookings?

Yes! These can be arranged subject to availability and prices start at £120.

Can I come on a Trek but not lead an alpaca?

Of course!

For many reasons people wish to come along on our treks but do not want to lead an alpaca. Spectators (those not leading an alpaca) can book for £10 per person. Please note that spectators must be accompanying a fully paying trekker. 

Are there refreshments available?

All adults receive complimentary teas/coffees in The Ben during their visit. Children may have a cup of diluting juice. 

We do have some additional cans/Fruit Shoots that can be purchased along with a small selection of treats. Arran Ice Cream is available too!

Do you have a shop?

The Ben sells a range of alpaca-themed merchandise! Perfect for visitors wishing to leave with a little memory!

Can my child under 8 participate in a trek?

If you have children under 8, they are able to trek alpacas during Alpaca Kids sessions. This can be booked by selecting Alpaca Kids (with trek) on the booking page. An adult age 16+ will need to accompany the child on the trek.

This session is aimed at children who do find 15 mins of alpaca trekking plenty. Plus they get a longer session with additional activities.

Unfortunately we do not allow children under 8 to participate in the adult trek experience.

Can I bring my dog(s) along?

Unfortunately we do not allow dogs at Arran Alpacas. As much as we love dogs, alpacas are prey animals and are naturally fearful of dogs. Their presence can alarm and upset our alpacas and impact the safety of our trekkers and animals. Unfortunately we do not have facilities for dogs to remain during experiences.

What should we bring?

Where do we go on arrival?

Arrive at Arran Alpacas car park, head down the path through the courtyard and to the barn called "The Ben"

What happens if it’s raining?

Alpacas dislike the rain as much as we do, especially as they have no lanolin in their fibre. We can probably all put up with it being a wee bit dreich (this is Scotland after all!) in the name of enjoyment. 

We have indoor barns and treks begin under cover so the full experience is not fully exposed.

However, if the weather is particularly poor then we will do our best to re-arrange. Please leave a contact number upon booking this can be helpful if we need to get in touch to re-arrange. If this is not possible then we can issue a trekking voucher which will be valid for re-booking within 12 months, perfect for a repeat trip!

If in doubt please ring us before you set off, often we miss the worst of the weather being near the coast and in the valley.

How do I get to Arran Alpacas?

Please see our directions of how to get here before you set off!!

Postcode for satnav: KA27 8DT, we are located at Balmichael Glamping.

What if I need to cancel my trek?

Please see the following details of the terms & conditions which are accepted upon your booking.


Cancellation 2 weeks or more before experience date: refund less £10 admin fee OR reschedule to another available date OR voucher for full amount.

Cancellation 2 weeks to 48hrs before experience: 50% refund

Cancellation within 48hrs or no-show: no refund


We reserve the right to cancel an experience in circumstances out with our control. Should this happen, we will be in contact with you and a 100% refund will be given.


If the ferries have affected your travel plans, we understand this is out with the control of both Arran Alpacas and yourself. You will have the option to reschedule to another available date OR receive a voucher for the full amount.